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we look to save you money
American Utility Bill Auditors, Inc.
We are dedicated to lowering
your ongoing utility bills, plus over 95% of our clients have experienced a reduction and/or refunds due to our uncovering of over-billings:
Telecommunications
Electrical
Natural Gas
Water
Solid and Medical Waste
Our audits can also include: Infrared Thermal
Analysis Efficiencies
Plus
Stranded and Regulatory
Asset Reviews
Our knowledge of tariffs in
regulated areas, along with reviewing past and current
contract rates in deregulated markets helps us work for you
and stay focused to save your organization money.
services our services
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overview
Scope of Service
A. Analyze each utility invoice for each location / exchange
American Utility Bill Auditors will review every rate for every item billed to determine if it is billed in accordance with prevailing tariff regulations. AUBA maintains an up to date tariff library.
B. Perform a physical inventory of equipment at each location
The inventories will be done for each individual billing location. The inventory will include all Central Office Services and terminal equipment found at each location. Each rate class will be identified and proper analysis determined, if the right class of service has been classified.
C. Reconciliation
This is done by comparing the inventory with the appropriate Customer Service Record. This will result in a list of services billed that could not be found and services found that are not billed. At this time, we utilize our tariff library to determine if the items that are billed and found are being billed in accordance with prevailing tariff regulations. This will result in a discrepancy list.
D. Claims
All billing discrepancies will be submitted to the appropriate utility with a copy to your company. The utility will then set up a date with us to verify our complaint. Upon verification we will request the vendor to correct the bill immediately. This will correct the bills immediately, while we continue our research to determine when the over-billings began. Our client and local utility (The local provider, and long distance vendors, energy providers, water and waste companies) records are utilized to establish the date of calculation for refunds.
The purpose of our audit is to reduce your monthly service and equipment charges and to arrange for a refund of past overcharges.
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Electric -
Natural Gas -
Telecommunications -
Water -
Medical / Solid Waste -
Thermal Efficiency Auditing -
Regulatory Assets -
Solar Energy Plans -
Executive Associates Program -
Manufacturers / Charities
agreement clients
our agreement
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.pdf
TIME AND ACTION PLAN
To give you, the potential client, a time and action plan, the following sequence of events should take place. Once we have a signed Utility Monitoring Agreement (UMA), Letter of Authorization (LOA) and necessary account billing numbers (latest copy of your most recent bills) are faxed (561-477-3100) to us, we can then start your audit: Due to the high volume of demand to audit, quarterly planning by AUBA is necessary.
RECORDS:
We send the signed letter of authorization to the Utility Companies (Telephone, Electric, Water, Gas Companies) and request the latest customer service records for those account numbers we are authorized to investigate. This normally takes 6-8 weeks.
INVENTORY:
Once these above records are obtained, we will possibly contact you to set up our field inventory phase. The lead time is approximately two weeks. Depending on the size of your system, we will send one or two teams to complete the inventory within 4-8 weeks.
RECONCILIATION:
We then compare our inventory to the items charged on the bills. We will then compare OUR INVENTORY TO THE ITEMS CHARGED ON YOUR BILLS. We will then compare tariff rates and mileage charges, rate class codes, etc. to determine over billing. This will take approximately 4-8 weeks.
REPORTING:
If utility company overcharges DO exist, we will then present them to the appropriate utility companies to confirm. This part of our job will vary in time from 1-2 days to a few months, depending on the size and type of discrepancy. Once the overcharges are confirmed, we get the utility companies to correct the bills so the overcharges are taken off the next billing period.
REFUND OR CREDITS:
AUBA then negotiates the date each item in error started to be billed. We will determine with the Utility companies the total refund amount and interest, if applicable under tariff, and ask for a check to be sent to your company.
BILLING:
We must prove that the monthly reduction has been applied, that is, by showing that the discrepant items were taken off the bill. We also have to show that any credits were applied to the bill or a check was obtained by you. Only then will we render a bill approved.
SM
Contract Package 2009.pdf
Electric Electric
Our auditors review past billing histories to determine correct rates.
The electric industry is undergoing a revolution. Retail wheeling of electricity is being debated nationwide. The issues are complicated, and everyone seems to make valid points. However, the bottom line is whether or not your electric bill is being calculated correctly by your current service provider. At AUBA, we make sure your bill is being calculated correctly! We also determine if there is a way to reduce your per unit rates within the constraints of all applicable tariffs.
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Natural Gas Natural Gas
Our auditors compare current market pricing to existing bills to maximize savings.
AUBA has found many errors in how corporations calculate bills. These errors usually result in overcharges. Also, we have found errors in the how the local gas company calculates bills. The opportunity for a billing error has tremendously increased in this industry. AUBA knows what errors to look for, and how to secure you a refund for those overcharges! Our contingency-only audit is a great way to recover past billing errors and reduce future natural gas costs. We track the pricing of natural gas, see upper right:
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Telecommunications Telecommunications
AUBA's National Telecommunication library of rates will match your current usages with today's competitive pricing. Our goal is to reduce costs wherever possible without sacrificing levels of service that your business demands. Our knowledge of todays pricing will leverage your present costs which hundreds of clients have already benefited.
Our Telecommunication Audit includes review of Internet data circuit bandwidth costs, beepers, cellular, cable, satellite services, disaster recovery analysis along with your present PBX maintenance insurance costs. Please mention keyword U-SAVE411 to receive a bonus.
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Water Water
Water lost through a leak could greatly impact your monthly bill. The longer the leak goes undetected and is not repaired, the greater the impact as the leak will likely increase. Leaks can be very expensive.
Impact of Water Leak - Monthly BiIl
Drip: Average 1 gallon every 15 minutes
2,880 gallons per month
Trickle: Average 1 gallon every 4 minutes
10,800 gallons per month
Stream: Average 1 gallon per minute
43,200 gallons per month
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Waste Waste / Medical Waste
There are 3,141 counties and 42,624 cities in the United States of America and every one taxes your garbage differently. Do you know the least expensive way to collect yours? We Do!
AUBA can restore negotiating leverage to hauler-based contracts. We also compare price and service and work to create the best waste-stream system to your needs.
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Thermal hidden costs
Thermal Efficiency Auditing
Our Certified Thermologists discover areas where energy inefficiencies are costing your bottom line money. These inefficiencies are unable to be detected without the help of our thermal audit. Detailed reports are provided.
Our thermal cameras will:
Locate and address heat losses
in a new or existing building.
Locate missing, improperly installed,
wet, or damaged insulation in walls, floors, and ceilings.
Troubleshoot problems in heating, cooling, and plumbing systems.
Detect poor electrical connections, overloaded circuits, electrical imbalances.
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Regulatory Assets Stranded Assets
What are Stranded Assets?
Financial assets that have been sent to regulatory agencies for "safe keeping" required by laws and tariff rules such as utility credits, refunds adjustments, including vendor and commercial refunds or overpayments.
AUBA has been able to cross-reference these assets in national databases.
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Solar Solar Energy Plans
Our auditors investigate the latest tariffs and federal regulations to reduce monthly costs using solar energy. Solar power is an environmentally friendly way to produce electricity. A typical 4 kW solar electric system will annually eliminate 10,000 lbs of CO2, 91 lbs of NO2, and 8 lbs of SO2 spewed into the environment. This is the equivalent to the pollution produced by driving a car 14,000 miles a year or the environmental benefit of planting 1.5 acres of trees.
Along with the positive environmental impact, a well-designed solar electric system can also offer generous economic returns.
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Sustainability Sustainability Planning
American Utility Bill Auditors, Inc. provides energy audits for all sizes, types and complexity of commercial, institutional and industrial facilities.
Audits range from basic 'walk-through' assessments to investment-grade energy audits, and energy studies can easily be customized to meet owners' needs. Common levels of energy audits provided include:
Level I Energy Audit – This will generally involve an analysis of the facility's utility bills – with or without an Energy Star benchmark – and a brief survey of the facility. The recommendations resulting from a Level I audit do not usually include detailed cost and ROI analyses, but rather a general qualitative analysis of the facility's energy use.
Level II Energy Audit – This provides a more detailed analysis of utility bills and a more comprehensive inspection of the facility, with identification of specific energy uses. Recommendations will include the estimated costs of implementing specific energy conservation measures (ECMs) and a quantitative ROI analysis.
Level III Energy Audit – This is an investment-grade energy audit that provides a thorough field inspection of the facility, a detailed professional analysis of the energy use and potential improvements and ECMs, and is signed and sealed by an independent third-party Professional Engineer registered in the state or territory in which the facility is located. A detailed report that includes estimated costs of ECMs, ROI and life-cycle cost analysis will be provided. Preparation of bid documents (plans and specifications) can be provided at additional cost.
For Level II and more complex energy audits, our team provides a no-risk Energy Savings Guarantee that requires us to identify sufficient cost-effective energy solutions to pay for our services through the savings obtained by avoided energy spending. In other words: no savings, no fee! AUBA and team can also provide International Performance Measurement & Verification Protocol (IPVMP) - adherent metering/sub-metering solutions to validate projected reductions in energy consumption.
Sustainability Planning:
AUBA, along with its strategic partners and sub-consultants, can provide a variety of sustainability planning services, from basic corporate sustainable goal definition to complete sustainability action plans for private and public entities. AUBA has the capabilities to self-perform the Energy Efficiency and Recycling and Solid Waste Reduction components of sustainability plans and to provide oversight and integration of such other components as Resource Conservation, Land Use and Development, Natural Area Preservation, and Education & Community Outreach.
Advanced Ventilation Strategies:
One of our team members is recognized as a subject matter expert in state-of-the-art ventilation strategies for facilities with critical indoor environmental quality requirements. Solutions include advanced filter monitoring, conventional and multi-parameter demand-controlled ventilation, and comprehensive integrated ventilation control systems for real-time monitoring of outside and inside air quality.
LEED Certification Assistance:
Our team does not comprise a LEED consulting firm, but we do assist LEED consultants, architects and owners with issues related to LEED credits and points, especially those for energy performance and indoor environmental quality.
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Executive Associate Executive Associates Program
American Utility Bill Auditors, Inc. offers an Executive Associates Program, training and giving qualified individuals an opportunity to co-audit. Classes will be held monthly or at the end of every calendar quarter. You can download our application form below.
Fax the completed form to :
561-477-3100
Once we review the application we will contact you.
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UTILITY EXECUTIVE ASSOCIATE APPLICATION FORM.pdf
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Not For Profit Are You A Not-For-Profit Organization?
Dont take chances and lose your right for refunds. Let us review your utility bills and be confident that we will achieve maximum refunds for your organization. Stop costing your organization extra money!
If you are a legal not-for-profit organization, we care and will automatically reduce our fee by 5%
Fax us your bills, 100% confidential; we will send you what you need to get started with our audit review
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Triam Group The Triam Group
American Utility Bill Auditors, Inc. works with The Triam Group for more ways to save you money.
Reduced employee turnover Competitive workman's comp Wholesale group insurance Bargain telecom rates IT management Legal services Less employment overhead Expert property management Increased investment returns Strategic tax advantages Better sales results Mention code: AUBA when contacting
The Triam Group
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Notes previous
FAQ frequently asked questions
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What is the initial cost of the audit?
Does AUBA represent any utility / telecommunication vendors?
Where does AUBA typically find billing errors?
Is AUBA looking to change or switch my current vendors?
Why do we need your services if we have an internal auditing staff reviewing our bills?
What if my utilities and telecommunication bills have been recently audited by an outside firm?
How far back can you secure refunds?
What if AUBA finds no errors or savings?
How much is a typical refund?
How do we pay you?
What would make the sharing stop prior to 36 months?
I dont mind sharing the refunds you find us, BUT why do we have to share on the future cost reductions obtained by the audit?
Thermal Images actual thermal imaging
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Infrared inspection of your facility can provide you with valuable information on the condition of your equipment that can save hundreds or thousands of dollars in costly repairs, downtime, and dangerous failures resulting in fires or explosions. An infrared inspection of an electrical distribution system is designed to identify potential equipment failures before they happen so the appropriate action can be taken.
Resistance created by loose connections creates heat that can be imaged to show the exact location of the defect that will simplify repair and protect the adjacent components. This in turn will reduce cost of repair and potential down times.
FAQ 1 frequently asked questions
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What is the initial cost of the audit?
The ONLY expense is in the time it takes to photocopy your utility bills and or faxing it to us at 561-477-3100. Some clients avoid this initial cost of time by just giving us their utility account numbers along with the vendors name that is responsible for the billing to your organization.
We prefer the actual bill copies because this speeds up the reporting back to you our audit findings.
It is also necessary to sign the letter of authority (LOA) so we can receive copies of billing and customer service records from your vendors.
Signing the LOA and getting the account numbers should only take a few minutes! However, we still will need copies of one (1) to three (3) months of the most recent bills along with any service contracts and agreements that you might have signed when you initialized the service with any utility vendor.
FAQ 2 frequently asked questions
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Does AUBA represent any utility / telecommunication vendors?
NO! AUBA is truly 100% independent and does not represent or is influenced by any commission structure. We only represent our clients and do not represent any utility / telecommunication vendors.
FAQ 3 frequently asked questions
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Where does AUBA typically find billing errors?
Every audit case is different. AUBA finds errors in long distance telephone bills, local phone bills, maintenance contracts, operator services, cellular bills, directory assistance charges, equipment leases, natural / propane gas, electric and waste management contracts and charges.
FAQ 4 frequently asked questions
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Where does AUBA typically find billing errors?
Every audit case is different. AUBA finds errors in long distance telephone bills, local phone bills, maintenance contracts, operator services, cellular bills, directory assistance charges, equipment leases, natural / propane gas, electric and waste management contracts and charges.
FAQ 5 frequently asked questions
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Is AUBA looking to change or switch my current vendors?
Absolutely NOT. Many clients want to save money, yet dont want to change vendors. AUBA will search all applicable tariffs of our clients' current vendor to find the most cost-effective method from the client's preferred vendor.
FAQ 6 frequently asked questions
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Why do we need your services if we have an internal auditing staff reviewing our bills?
Many of our clients have large internal audit staffs and procedures to review their bills. However, AUBA has been successful in finding additional savings and refunds. We are simply another pair of professionally trained eyes looking at your bills...
FAQ 7 frequently asked questions
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What if my utilities and telecommunication bills have been recently audited by an outside firm?
AUBA has performed audits after other auditing companies have completed their work. In many cases, we have found additional savings / refunds. For example, regarding one client we found a refund for $40,000, plus monthly cost reductions that had been overlooked!
FAQ 8 frequently asked questions
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How far back can you secure refunds?
In most states, the statute of limitations is normally three (3) years. However, in many cases we have been able to go beyond that time period. RECENTLY, new laws and tariffs have limited customers to only a few months or refunds based on the fact that if you pay your billings you are confirming that the bill has been rendered accurate. AUBA has established methodology to document refunds back to the date the error began.
FAQ 9 frequently asked questions
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What if AUBA finds no errors or savings?
If AUBA finds that all utility / telecommunications bills are correct, the client will receive a comprehensive report and there will be no fee paid to AUBA.
FAQ 10 frequently asked questions
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How much is a typical refund?
Every case is different. AUBA has completed audits where the refund was as low as $55.00 and as high as almost $700,000.00.
FAQ 11 frequently asked questions
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How do we pay you?
After you have received either a credit on your bill or a check payable to your organization would AUBA be entitled to the refund and sharing percentages. Only then will AUBA render our invoice. At that point, we will present your option of paying us our share either monthly, quarterly or lump sum with a discount. The responsibility is on us to always show how the savings were obtained and still being realized and in effect.
We will NEVER create an expense to your organization!
FAQ 12 frequently asked questions
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What would make the sharing stop prior to 36 months?
If the savings stop the sharing stops!
FAQ 13 frequently asked questions
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I dont mind sharing the refunds you find us, BUT why do we have to share on the future cost reductions obtained by the audit?
Certain billing errors do not result in refunds! It is possible to be overcharged under a tariff and only have the current charges removed from your invoice. By removing the error, this then creates only savings going forward into the future.
If a contingency agreement was for refunds only, then AUBA would not earn any audit fee. Especially when there are no refunds, we feel it is only fair compensation for our auditing efforts to share in our clients' future savings for a short period of time. It is our incentive to obtain refunds and future savings for our clients.
Standard of Accuracy standard of accuracy
home
Our corporate mission and standards at American Utility Bill Auditors, Inc. (AUBA) are simple: to accurately review utility billings and recommend savings wherever possible. Auditing is a human endeavor; we can provide positive results, but having two (2) way communication is 100% necessary, since we can never change anything unless you, the client, approve of it. We practice full confidentiality of all client records and information.
Professional auditing and consulting for our clients is again a two (2) way street. It is standard for AUBA to be provided access to quarterly utility invoices by fax, mail, e-mail or on-line access, which is highly important to monitoring your utility costs. Before the audit begins, clients must advise us up-front of pending credits and also inform us if there are limits in any areas to audit. We must have 100% full communication in all areas to be successfully audited. Please contact us regarding any changes during the monitoring process so your account is duly noted while we are monitoring your accounts. We will respond and confirm all issues as your audit progresses.
Clients may also call our main desk at 800-958-2882 between 8 a.m. and 5 p.m., or send an e-mail to admin_welooktosaveyoumoney.com.
Customer relations can be also contacted at 561-852-1872 x 301.
Client Login client login / upload
contact
Clients may request a 'GoToMeeting' for Audit Update Reports by contacting us at:
561-852-1872 x 301 or email: admin_welooktosaveyoumoney.com
Clients may login to upload utility billing; if you don't have a login, please click the 'File Upload' button below:
Login username and password will be provided during term of audit.
Click To Log-In File Upload
Exclusive Video Viewing
AUBA Puzzle utility puzzle incentive
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The task here is to connect each utility
(Gas, Electric and Water) to each of the three (3) houses (ABC) without crossing lines.
The paths can be as long and as convoluted as necessary, so long as they dont cross
(or pass under, over, or through a house or utility). The illustration shows a near miss. Every connection is made except for Water to House A. Can you solve the problem?
If not, can you prove that nobody can?
Please submit your answers and written explanation to:
Admin_WeLookToSaveYouMoney.com
If you do solve the above challenge we will provide you with a bonus that is worth $50.00 that your organization can immediately use to save money.
A_utility_puzzle_that_needs_solving.pdf
IceCOLD Contact exclusive video viewing
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Name of Organization
Management Contact Email
Address
Name of Referral
Best Time to Call
Contact Phone Number
# of A/C Units / Total Tons
Monthly Electric Bill
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